← Back to KPI Optimization
Stage 01 of 8

SAP · Production · CRM

Continuous evidence intake

Maintain a current view of the operating and customer environment without sending raw documents into an order-transaction LLM.

How it works

  1. SAP provides order history, open backlog, routing, work content, feasible dates, planned completion and schedule version.
  2. Production documents contribute operator reports, quality notes, supplier communications and maintenance narratives.
  3. CRM contributes structured relationship facts plus account, service, renewal and escalation narratives.
  4. Evidence is time-stamped and source-linked so later analysis respects what was actually knowable at each decision point.
Human contribution

Judgment and authority

Data owners establish access, lineage, retention and the meanings of operational and customer fields.

Machine contribution

Perception and consistency

MATLAB reads the governed sources on a cadence and passes them to local Layer 1 reduction.

Output to the next stage

A time-bounded evidence set with source identifiers and no change to the production schedule.